Hi Melzar, can you please confirm exactly what’s happening on your site for me as you’re new to this thread. Have you made sure you’ve updated to WP 4, updated the theme and all plugins which asked to be updated.

If so what happens after all of those are performed, if you can screenshot exactly what you’re seeing we’ll be able to pass over to the dev team to see if they can advise what’s happening for you.

Also try deactivating the third party plugins to see if there’s a conflict between the plugin and the theme.